Report an Issue — VOLT Charge Sri Lanka

Having a problem?

Use this form to report a charging issue, app problem, or any technical fault. Our team will review it and respond as quickly as possible.

Provide your email to receive a tracking link so you can follow the status of your report.

Tracked tickets

Enter your email to get a link to track your report's status and see staff responses.

Anonymous OK

You can submit without an email — your report will still reach our team.

Urgent issues

For urgent matters call us directly at +94 71 600 5151.

Fields marked * are required

Issue Summary *

Issue Type *

Severity

Charger ID (if applicable)

The 6-digit ID shown on the charger label or in the app.

Description

Your Name

Email Address

We'll send a tracking link to this address.

Thank you — your report has been received. Our team will review it shortly.